Hello Experts,
Our SAP Portal system is not getting started. Jstart is ending with error details as "Node 'bootstrap' failed with exit code 558." I am not able to connect to the Config tool even too.
dev_bootstrap file contains the following error details:
ERROR => Java node 'Instance_bootstrap' terminated with exit code 558.
jvm_bootstrap file contains the following error details:
Starting to initialize database connection
Exception occurred for component [internal/unkown] of type [unkown]
com.sap.engine.bootstrap.SynchronizationException: Storage access initialization failed due to OpenSQL error.Check if your db driver file is available on the file system or if the user has correct permissions for that file
at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:146)
at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)
at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:162)
----------==[ Caused by: ]==----------
com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:482)
at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.<init>(DBConnectionPoolImpl.java:196)
at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandlerImpl.<init>(PersistenceHandlerImpl.java:50)
at com.sap.engine.core.configuration.impl.cache.ConfigurationController.<init>(ConfigurationController.java:138)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:309)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:59)
at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:138)
at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)
at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:162)
Caused by: com.sap.sql.log.OpenSQLException: Exception of type java.sql.SQLRecoverableException caught: IO Error: The Network Adapter could not establish the connection.
at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:104)
at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:143)
at com.sap.sql.connect.datasource.DBDataSourceImpl.get(DBDataSourceImpl.java:284)
at com.sap.sql.connect.datasource.DBDataSourceImpl.getPooledConnection(DBDataSourceImpl.java:179)
at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:208)
at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:468)
... 13 more
Caused by: java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:475)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:552)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:253)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:521)
at com.sap.sql.connect.factory.DriverPooledConnectionFactory.createVendorConnection(DriverPooledConnectionFactory.java:50)
at com.sap.sql.connect.factory.DriverPooledConnectionFactory.getPooledConnection(DriverPooledConnectionFactory.java:37)
at com.sap.sql.connect.datasource.DBDataSourceImpl.createPooledConnection(DBDataSourceImpl.java:651)
at com.sap.sql.connect.datasource.DBDataSourceImpl.create(DBDataSourceImpl.java:995)
at com.sap.sql.connect.datasource.DBDataSourceImpl.create(DBDataSourceImpl.java:43)
at com.sap.sql.connect.pool.CreatedObjectsPool.create(CreatedObjectsPool.java:95)
at com.sap.sql.connect.pool.Pool.get(Pool.java:707)
at com.sap.sql.connect.datasource.DBDataSourceImpl.get(DBDataSourceImpl.java:261)
... 16 more
Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:392)
at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:434)
at oracle.net.ns.NSProtocol.establishConnection(NSProtocol.java:687)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:247)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1126)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:337)
... 28 more
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:531)
at oracle.net.nt.TcpNTAdapter.connect(TcpNTAdapter.java:150)
at oracle.net.nt.ConnOption.connect(ConnOption.java:133)
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:370)
... 33 more
[Bootstrap]> Error during synchronization. More details: the previous log entries
SQL> select USERNAME, USER_ID, ACCOUNT_STATUS from dba_users;
USERNAME USER_ID ACCOUNT_STATUS
------------------------------ ---------- --------------------------------
SYSTEM 5 OPEN
SYS 0 OPEN
OPS$GLOBAL\SAPSERVICEABC 36 OPEN
OPS$GLOBAL\ABCADM 35 OPEN
SAPSR3DB 33 OPEN
OUTLN 9 LOCKED
ORACLE_OCM 21 EXPIRED & LOCKED
DIP 14 EXPIRED & LOCKED
DBSNMP 30 EXPIRED & LOCKED
APPQOSSYS 31 EXPIRED & LOCKED
10 rows selected.
R3trans -d gives the following output:
C:\Users\abcadm>r3trans -d
This is r3trans version 6.22 (release 720 - 18.11.11 - 11:29:00).
unicode enabled version
R3trans=>sapparam(1c): No Profile used.
R3trans=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
2EETW169 no connect possible: "DBMS = ORACLE --- dbs_o
ra_tnsname = 'ABC'"
r3trans finished (0012).
R3trans -x gives the following output:
C:\Users\abcadm>r3trans -x
This is r3trans version 6.22 (release 720 - 18.11.11 - 11:29:00).
unicode enabled version
R3trans=>sapparam(1c): No Profile used.
R3trans=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
2EETW169 no connect possible: "DBMS = ORACLE --- dbs_o
ra_tnsname = 'ABC'"
r3trans finished (0012).
Trans.log details are as follows:
4 ETW000 r3trans version 6.22 (release 720 - 18.11.11 - 11:29:00).
4 ETW000 unicode enabled version
4 ETW000 ===============================================
4 ETW000
4 ETW000 date&time : 22.06.2012 - 02:07:42
4 ETW000 control file: <no ctrlfile>
4 ETW000 R3trans was called as follows: r3trans -x
4 ETW000 trace at level 2 opened for a given file pointer
4 ETW000 [ dev trc,00000] Fri Jun 22 02:07:42 2012 597 0.000597
4 ETW000 [ dev trc,00000] db_con_init called 64 0.000661
4 ETW000 [ dev trc,00000] set_use_ext_con_info(): rsdb/ssfs_connect not set => ssfs not used 107 0.000768
4 ETW000 [ dev trc,00000] determine_block_commit: no con_hdl found as blocked for con_name = R/3
4 ETW000 49 0.000817
4 ETW000 [ dev trc,00000] create_con (con_name=R/3) 26 0.000843
4 ETW000 [ dev trc,00000] Loading DB library 'dboraslib.dll' ... 93 0.000936
4 ETW000 [ dev trc,00000] DlLoadLib success: LoadLibrary("dboraslib.dll"), hdl 0, addr 000007FEEE040000
4 ETW000 2049 0.002985
4 ETW000 [ dev trc,00000] using "F:\usr\sap\ABC\SYS\exe\uc\NTAMD64\dboraslib.dll" 31 0.003016
4 ETW000 [ dev trc,00000] Library 'dboraslib.dll' loaded 31 0.003047
4 ETW000 [ dev trc,00000] function DbSlExpFuns loaded from library dboraslib.dll 34 0.003081
4 ETW000 [ dev trc,00000] Version of 'dboraslib.dll' is "720.00", patchlevel (0.201) 536 0.003617
4 ETW000 [ dev trc,00000] function dsql_db_init loaded from library dboraslib.dll 34 0.003651
4 ETW000 [ dev trc,00000] function dbdd_exp_funs loaded from library dboraslib.dll 211 0.003862
4 ETW000 [ dev trc,00000] New connection 0 created 424 0.004286
4 ETW000 [ dev trc,00000] 0: name = R/3, con_id = -000000001, state = DISCONNECTED, tx = NO , bc = NO , hc = NO , perm = YES, reco = NO , frco = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO , prog =
4 ETW000 91 0.004377
4 ETW000 [ dev trc,00000] db_con_connect (con_name=R/3) 51 0.004428
4 ETW000 [ dev trc,00000] determine_block_commit: no con_hdl found as blocked for con_name = R/3
4 ETW000 45 0.004473
4 ETW000 [ dev trc,00000] find_con_by_name found the following connection: 30 0.004503
4 ETW000 [ dev trc,00000] 0: name = R/3, con_id = 000000000, state = DISCONNECTED, tx = NO , bc = NO , hc = NO , perm = YES, reco = NO , frco = NO , timeout = 000, con_max = 255, con_opt = 255, occ = NO , prog =
4 ETW000 56 0.004559
4 ETW000 [ dev trc,00000] -->DbSlConnect(vers=-1, type=0, env='[default env]', userid='[default usr]')
4 ETW000 117 0.004676
4 ETW000 [ dev trc,00000] DIR_CLIENT_ORAHOME is not set as profile nor env. parameter. 1214 0.005890
4 ETW000 Assuming using instant client with unspecified location.
4 ETW000 [ dev trc,00000] Register application info. 309 0.006199
4 ETW000 [ dev trc,00000] Oracle client version: 11.2.0.3.0, (dbsl 720 090112, UNICODE[2]) 55377 0.061576
4 ETW000 [ dev trc,00000] Detailed Oracle client (patch) info not available. 208 0.061784
4 ETW000 [ dev trc,00000] Default connection: tnsname ='ABC' 300 0.062084
4 ETW000 [ dev trc,00000] -->oci_initialize(con=0, char='UTF16', nchar='AL16UTF16', nls=-1),uc_ln=2
4 ETW000 190 0.062274
4 ETW000 [ dev trc,00000] OCIEnvCreate(mode=16384=OCI_UTF16) returned 0 (for default NLS handle)
4 ETW000 135413 0.197687
4 ETW000 [ dev trc,00000] OCIHandleAlloc(OCI_HTYPE_ERROR, con=0, ErrHp=03BA0838) 294 0.197981
4 ETW000 [ dev trc,00000] OCIHandleAlloc(OCI_HTYPE_ERROR, con=0, ErrBt=03BA1AC8) 110 0.198091
4 ETW000 [ dev trc,00000] NLS env. settings: lang=41004D00450052004900430041004E00 250 0.198341
4 ETW000 [ dev trc,00000] terr=41004D0045005200490043004100 112 0.198453
4 ETW000 [ dev trc,00000] char=55005400460031003600 53 0.198506
4 ETW000 [ dev trc,00000] Client NLS setting (by OCINlsGetInfo(con=0)): 'AMERICAN_AMERICA.UTF16'
4 ETW000 202 0.198708
4 ETW000 [ dev trc,00000] charset='UTF16', ncharset='AL16UTF16', UNI_ASC=FALSE 32 0.198740
4 ETW000 [ dev trc,00000] Logon as OPS$-user to get SAPR3's password 87 0.198827
4 ETW000 [ dev trc,00000] Connecting as /@ABC on connection 0 (nls 0) ... (dbsl 720 090112, UNICODE[2])
4 ETW000 69 0.198896
4 ETW000 [ dev trc,00000] OCIHandleAlloc(OCI_HTYPE_SVCCTX, con=0, svchp=03BA3AF0) 117 0.199013
4 ETW000 [ dev trc,00000] Allocating server context handle 72 0.199085
4 ETW000 [ dev trc,00000] Attaching to database server ABC (con=0, svchp=03BA3AF0, srvhp=03BA82C0)
4 ETW000 234 0.199319
4 ETW000 [ dev trc,00000] Fri Jun 22 02:07:44 2012 2263825 2.463144
4 ETW000 [ dev trc,00000] OCIServerAttach(OCI_DEFAULT) failed with -1=OCI_ERROR 122 2.463266
4 ETW000 [ dev trc,00000] OCIServerAttach(OCI_DEFAULT) failed with SQL error 12541: 496 2.463762
4 ETW000 [ dev trc,00000] ORA-12541: TNS:no listener
4 ETW000 58 2.463820
4 ETW000 [ dbsloci.,00000] *** ERROR => CONNECT failed with sql error '12541' 137 2.463957
4 ETW000 [ dev trc,00000] set_ocica() -> SQL error code 12541 56 2.464013
4 ETW000 [ dev trc,00000] -->oci_get_errmsg (con=0, rc=12541) 41 2.464054
4 ETW000 [ dev trc,00000] OCIErrorGet -> SQL error code: 12541 102 2.464156
4 ETW000 [ dev trc,00000] ORA-12541: TNS:no listener
4 ETW000 63 2.464219
4 ETW000 [ dev trc,00000] SAPUSER error or connect error 99=DBSL_ERR_DB, oerr=12541. 55 2.464274
4 ETW000 [ dev trc,00000] DbSlConnect(con=0) -> orc=0, 99=DBSL_ERR_DB 40 2.464314
4 ETW000 [ dblink ,00000] ***LOG BY2=>sql error 12541 performing CON 278 2.464592
4 ETW000 [ dblink ,00000] ***LOG BY0=>ORA-12541: TNS:no listener 95 2.464687
2EETW169 no connect possible: "DBMS = ORACLE --- dbs_ora_tnsname = 'ABC'"
Any suggestion/solution?
Regards,
Naresh.